Shipping

 

Upgraded Shipping and NanaPass:
  • Upgraded shipping and NanaPasses must be added at the time of purchase.
  • Upgraded shipping orders are now processed the next business day. (excludes weekends and holidays). 
  • Purchases made through comment sold are not eligible for upgraded shipping or NanaPass.
  • Print on Demand and Basics are not eligible for upgraded shipping or NanaPass.
  • Items shipping from an alternate warehouse location are not eligible for upgraded shipping or NanaPass
  • Preorders are not eligible for upgraded shipping or NanaPass.
  • If you forgot to add NanaPass to your order, please purchase your NanaPass separately within 12 hours of your original order, and email [email protected] with your new order number for the NanaPass, as well as your original order number.
NanaPass is only eligible to be added to 1 order.

    Standard Flat Rate and Free US Shipping For Orders Over $50: All U.S. orders with standard or free shipping ship with UPS, FedEx & USPS

    All orders with Standard Flat Rate shipping are charged a flat rate of €3.95. Free Shipping is available for Orders Over $50 after discounts. 

    Allow 3-5 business days for processing. Free Shipping on orders over $50 ship via UPS, FedEx or USPS. Shipping times typically take anywhere from 4 to 10 days and packages are not insured. If shipping to a PO Box, please also provide a physical address for UPS deliveries. Make sure you are shipping to a secure location. We are not responsible for stolen packages.

    You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.

    We are not responsible for packages once they have been delivered to your mailbox or left at your address. Please make sure you are shipping to a secure location or upgrade to priority mail shipping. 

    PRIORITY MAIL

    You may upgrade to Priority Mail with package Insurance for up to €15.00. These packages are processed the same day if order is placed before 12:00 PM PST. These packages should arrive in 2-3 business days from the USPS, but delivery times are not guaranteed. 

    UPS

    You may upgrade to various UPS shipping options. Rates are calculated live using our discounted rates. These orders are processed the next business day. Delivery times are not guaranteed. 
    UPS does not ship to PO Boxes.
    UPS Ground can take 5-7 business days for delivery. 

    PROCESSING TIME

    Orders are quickly processed and sent from our warehouses within a few business days (unless stated otherwise on your item description). You will receive an email with a tracking number once your item has shipped. 

    SHIPPING INTERNATIONALLY 

    We currently ship to Canada, Mexico, Australia, Finland, Ireland, Netherlands, Netherlands Antilles, New Zealand, South Africa, United Kingdom and more, using USPS, DHL or UPS. All rates are current estimates using our discounted shipping rates. We are not responsible for delays or any additional customs charges once the package leaves the US. 

    Shipping policy updated 4/22/23