FAQ

Do points expire?

Points expire 1 year from your last purchase.

Are points earned from purchases placed with gift cards?

Points are only earned for every $1 spent, excluding coupons and gift cards.

Are points earned from purchases through the Bflower yan app?

Yes, points are earned on every dollar spent through the app, but you can only redeem rewards through the site.

Are points earned from purchases through the Bflower yan CS app?

No, points are not earned from purchaes placed through the Bflower yan CS app.

Are points earned from purchases through Comment Sold?

No, points are not earned on Comment Sold orders.

Are points earned from leaving review on the site?

No, points are only earned for reviews left from the verified purchase follow-up email.

What happend to my points from the previous program?

Points from the previous program were migrated in and reevaluated into the new program guidelines.

Points from the previous program were migrated in and reevaluated into the new program guidelines. Past purchases prior the 1/15/21 are showing 0 points because they were earned through the prior program and migrated over.

If rewards are redeemed does it change or affect tier placement?

Tiers are determined by the number of dollars spent in a rolling year since the program launch date. Redeeming rewards does not affect tier placement.

What happens if I change my email?

Changing your email will result in creating a new bfloweryan.com account. Your previous account can have past purchases transferred, and your tier will reset.

TERMS & CONDITIONS

Points are not given for shipping costs & are not redeemable on shipping costs.

Rewards are not valid on Sale and non-coupon eligible items.

Coupon codes cannot be combined when redeeming reward points.

Email [email protected] with questions or for more information.